At GrayMatter Networks, we offer everything that you need to make your communication seamless.
The hotel PBX that just works — full PMS integration, unlimited extensions, call accounting and NG911 compliance. Home to brainbox IQ and IQ bits.
Learn more The Voice
Hospitality-focused SIP trunking from a fully licensed carrier, with hotel-ready fallback features for when calls do not go perfectly.
Learn more The Intelligence
Handle up to 70% of guest calls without human interaction — across voice, web chat, SMS and WhatsApp — with real humans behind it.
Learn more The Connection
Replace aging copper lines for elevator phones, fire alarm panels and other critical systems, with two paths out and battery backup.
Learn more The Vision
Tickets, billing, call accounting logs and property information across the whole portfolio — for our team, customers and partners.
Learn more The Protection
Reaches your designated crisis team by phone, SMS and app, brings them into a managed conference call, and logs everything for the post-crisis report.
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900 remote call center operators available — AI-empowered humans ready to help your guests when a call needs a person.
Tell us what you are running now and we will show you what moving to GrayMatter would look like.
Purpose-built communications for hospitality
GrayMatter Networks helps hotels modernize communications without turning the PBX into another science project.