The Intelligence

Let our AI toolkit serve your hotel however it makes sense.

We can handle up to 70% of guest calls without human interaction, and throttle that number down based on how much you want your guests to get that personalized experience from a real person.

Schedule a demo →Book a meeting

Without AI Stack

Main line ringing… 0:00

1For reservations, press one
2For housekeeping, press two
3For the restaurant, press three
4For valet, press four
0To speak to the front desk, please hold

♫ on hold — your call is important to us14:32

Long IVRs, ridiculous on-hold music, simple human mistakes.

With AI Stack

Hi, could I get some extra towels sent up, and a late checkout tomorrow?

Of course. I have created a task for housekeeping to bring towels to your room, and I have booked your late checkout for tomorrow.

Task created · towels · housekeeping

Late checkout booked · guest profile updated

Also, can someone bring my car round at 8?

Done — I have notified the valet team for 8:00. Anything else I can help with?

Valet notified · car service 8:00

Illustration of the kind of request AI Stack handles — towels, late checkouts, valet, room service — and the tasks it creates.

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Why AI Stack

Room bookings, late checkouts, towels — handled

Without long IVRs, ridiculous on-hold music or simple human mistakes.

Leading technologyLeading technology with LLMs to handle anything from towel delivery to reservations.
Every channel guests useIntegrations with voice, web chat, SMS and WhatsApp.
Cut costs dramaticallyBy reducing calls to the front desk, valet team, restaurant or concierge.
Reporting and analyticsGet reporting and analytics from abnormal call volumes or keywords.
AI with real humans behind itLeverage the benefits of AI but with the backing and senses of real humans.

You set the dial

Throttle it down to whatever level of personal, human service you want your guests to get.

One assistant, every channel